2019 marks 10 years of collaboration between the Government of Ireland and Genio, to reform social services and bring about positive change in the lives of disadvantaged and vulnerable people.

Genio was established to assist Government to increase cost-effective personalisation of social services by putting the people who use them at the heart of their design and delivery. This work has been supported by the Atlantic Philanthropies and is now being sustained by Government.

Investing money through Genio enables funding for reform to be protected; performance managed; and to be allocated over a multi-annual period. In collaboration with the Department of Health, the Health Service Executive (HSE) and more recently the Department of Housing, Planning and Local Government, funding is allocated against agreed criteria and Genio monitors expenditure over a period of up to three years. Where agreed outcomes are not achieved, funding is recycled to initiatives that are investment ready, in-line with Government policy.

However, funding alone rarely solves problems. Therefore, Genio also provides training and capacity-building initiatives to enable those involved in service provision to personalise services within agreed timeframes.

In recognition of the importance of evidence-based decision-making, objective evaluation of the impact and costs of these reforms were commissioned with the support of the Atlantic Philanthropies.

The current manifestation of this collaboration is a €45m Service Reform Fund (€35m government, €15m Atlantic). The Service Reform Fund is an ambitious national programme of change which is currently helping to expand and sustain person-centred approaches:

  • building on what has already been achieved in disability and mental health by supporting many more people to live as valued and participating members of the community.

In addition, we are focussing on two new areas through the SRF:

  • supporting people with mental health difficulties to secure and maintain jobs in the open-labour market.
  • supporting people who are long-term homeless to move to their own homes with secure tenancies.

There will always be a limit to resources available for services and in a context of growing needs, it is particularly important that resources are used to best effect. This is a big challenge and it is clear that no one agency can meet it alone. Collaborations work best when all those involved make a distinctive contribution that culminates in achieving impact at scale.

Specialists in transforming social services

We work with Government and Philanthropy
to support people in leading self-determined lives

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Genio
19-21 Westland Square
Pearse St., Dublin 2, D02 YH27, Ireland
Phone +353 1 707 1700
Email [email protected]

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